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Our Guarantee

With over 70 years of experience, Roberts Hawaii is the largest tour and transportation provider in the State of Hawaii. We strive to meet your vacation expectations and are committed to providing you quality tours at a great value. We are proud to offer a 100% satisfaction guarantee on our tour products.

We guarantee a return to your ship well before sailing time. In the extremely unlikely event that you miss your ship due to the late return of one of our tours, we guarantee that we will arrange and pay your transport to the next port-of-call. In our many years of service, we have never missed any ship departure and we do not plan to.

We guarantee a full refund of any tour purchased if your ship is detained from making port or the tour is cancelled for any other reason.

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Roberts Hawaii
680 Iwilei Road, Suite 700  |  Honolulu, Hawaii 96817
Toll-Free: 1-800-918-5549  |  On Oahu: 808-954-8600
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©copyright 2017 Roberts Hawaii, Inc. All Rights Reserved.

*Cruise ship schedules are subject to change without notice by the cruise ship companies and are beyond our control. Please verify your cruise ship vacation dates according to your cruise ship vacation provider. If your cruise ship vacation days have changed and do not coincide with the shore excursion itineraries on our website, please contact us at 1-800-918-5549 or email us at ShoreEx@robertshawaii.com.
Please note, prices displayed are unique to the website and only available on bookings made through rhshorex.com.