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How Roberts Hawaii is Responding to the COVID-19 Pandemic


Mandatory 14-Day Quarantine

Stay at Home

“Stay-at-Home” Through August 31

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Passenger and employee safety is our top priority.  On March 18, 2020, we temporarily suspended all tours as a preemptive measure to curtail the spread of COVID-19 into the community.

Please be advised that through August 31, Governor David Ige has issued a “stay-at-home” order for Hawaii residents, and a 14-day self-quarantine for everyone arriving into Hawaii.  Exceptions are being made for essential activities and for work that provides essential services.

Our employees look forward to sharing our Hawaii with you and remain informed so that they are prepared to address your concerns.  As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.

Roberts Hawaii Guidelines follow the procedures set by the (CDC) Center for Disease Control and Prevention by routinely cleaning all our vehicles with enhanced sanitizing spray disinfectant throughout our vehicles, including touchpoints such as handrails, driver areas, and poles.  We continue to operate private airport transfers in Maui and private Oahu tours, and honor our convenient cancellation policies.  Our staff is prepared to field your inquiries at [email protected] or (808) 954-8600.  Should you need to adjust reservations made through another travel site, please contact them for assistance.

Additional Resources

If you have essential travel to Oahu, centrally-located Waikiki Monarch Hotel is currently open and available for reservations.

A list of restaurants that are available for take-out, curbside pick-up and delivery is available at Food-a-Go-Go.

For up-to-date information, the Hawaii Tourism Authority has created a page that will provide any updates from either the CDC or the Health Department.  You may visit it by clicking here.  Please also follow our profiles on Instagram and Facebook for updates.

Shore Excursion Closures

If you’ve already booked one of these shore excursions, we are canceling and refunding affected reservations.  If you have further questions, please contact [email protected] or (808) 954-8600.

List last updated 12:40pm, March 23, 2020

OAHU: All cruise excursions – Temporarily closed

MAUI: All cruise excursions – Temporarily closed

KAUAI: All cruise excursions – Temporarily closed

HAWAII: All cruise excursions – Temporarily closed