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How Roberts Hawaii is Responding to the COVID-19 Pandemic


Mandatory 14-Day Quarantine

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Passenger and employee safety is our top priority.  On March 18, 2020, we temporarily suspended all tours as a preemptive measure to curtail the spread of COVID-19 into the community.

Please be advised Governor David Ige has extended through November 30, the 14-day self-quarantine for everyone arriving to Hawaii.  However, effective October 15, Governor Ige has approved the Hawaii pre-travel testing program providing travelers with an alternative to the 14-day mandatory quarantine.  Please click here for detailed information.

Our employees look forward to sharing our Hawaii with you and remain informed so that they are prepared to address your concerns.  As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.

Roberts Hawaii Guidelines follow the procedures set by the (CDC) Center for Disease Control and Prevention by routinely cleaning all our vehicles with enhanced sanitizing spray disinfectant throughout our vehicles, including touchpoints such as handrails, driver areas, and poles.  We continue to operate private airport transfers on all islands and effective November 1, 2020, we will restart our “shared” airport transfers.  Our staff is prepared to field your inquiries at [email protected] or (808) 954-8600.  Should you need to adjust reservations made through another travel site, please contact them for assistance.

Additional Resources

If you have essential travel to Oahu, centrally-located Waikiki Monarch Hotel is currently open and available for reservations.

A list of restaurants that are available for take-out, curbside pick-up and delivery is available at Food-a-Go-Go.

Shore Excursion Closures

If you’ve already booked one of these shore excursions, we are canceling and refunding affected reservations.  If you have further questions, please contact [email protected] or (808) 954-8600.

OAHU: All cruise excursions – Temporarily closed

MAUI: All cruise excursions – Temporarily closed

KAUAI: All cruise excursions – Temporarily closed

HAWAII: All cruise excursions – Temporarily closed


List last updated 12:40pm, March 23, 2020

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